Frequently Asked Questions

Everything you need to know about your Boody experience.

What is your shipping policy?

We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Free shipping is available on all orders over $75.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and in their original packaging with tags attached. Please visit our returns portal to start the process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Afterpay and Klarna.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a tailored look.

Are your materials sustainably sourced?

Sustainability is at our core. We use organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion footprint is as light as possible while maintaining premium quality.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.